Hanoi Emerald Waters Hotel & Spa – A Favorite for Families in Hanoi
About the Hotel
Rooms with Fireplaces
Hanoi Emerald Waters Hotel & Spa offers 50 rooms, each with a fireplace, air conditioning, and soundproof walls. Rooms include a flat-screen TV with satellite channels, a minibar, and free toiletries. Some rooms have city views, while others overlook an inner courtyard. Bathrooms feature walk-in showers, bathrobes, and slippers. Family rooms and suites accommodate larger groups, with some offering two bedrooms and a seating area.
Dining at Salmon Run
The hotel's restaurant, Salmon Run, serves seafood, Western dishes, and Vietnamese cuisine. The bar offers cocktails and bar service. Breakfast is available, and 24-hour room service is provided for guests. The restaurant features a lounge area for casual drinks and snacks.
Spa and Relaxation
EF Massage & Spa, located onsite, provides deep-tissue massages, body treatments, and facials. Guests can also book a body scrub. The hotel includes a library and a lobby with a fireplace for quiet relaxation.
Central Hanoi Location
The hotel is on a side street in Hoan Kiem, two blocks from Hoan Kiem Lake. It's a three-minute walk to Thang Long Water Puppet Theater and 200 meters from Vietnamese craft shops and casual bars. The Ho Chi Minh Mausoleum is a 13-minute taxi ride away, and Noi Bai International Airport is a 16-minute drive.
Concierge and Transport
The 24-hour front desk assists with tours, dry cleaning, and airport shuttle bookings. A business center and concierge service are available. The nearest bus station is a three-minute walk, and the main railway station is a 15-minute drive. Safety features include smoke detectors and a first aid kit.
Choose from a variety of room types
Availability and pricing for your selected dates
Tips on navigating the city
Access a full list of transport options to make getting around with your family easy
Facilities
General
- No smoking on site
- Wi-Fi
- Paid parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- 24-hour security
- Luggage storage
- Locker room
- Lift
- Currency exchange
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Guest Parking
- Electric kettle
- Dryer
Services
- Paid airport shuttle
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
- Happy hour
Dining
- Restaurant
- Snack bar
- Bar/ Lounge area
- Outdoor dining area
- Special diet menus
Business
- Fax/Photocopying
Children
- Cots
- Children's buffet
Spa & Leisure
- Spa & wellness centre
- Back massage
- Head massage
- Full body massage
- Foot massage
Room features
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Sitting area
- Dressing area
- Patio
- Ironing facilities
Bathroom
- Free toiletries
- Sink
Self-catering
- Electric kettle
- Dryer
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Parquet floor
Location
Family-focused reviews and ratings
Our family of five had a wonderful stay! The connecting rooms worked perfectly, and the staff was incredibly helpful throughout our trip. Breakfast was surprisingly good, too!
The hotel was great! Everything was excellent; the staff were incredibly friendly and helpful, always going the extra mile. They even helped us get tickets to the Water Puppet show!
My family had a fantastic time! The staff were incredibly kind and helpful, arranging everything from luggage storage to helping us with our day trips. The connecting rooms were perfect for us.
I was really unwell during my stay, but the staff were so incredibly kind and attentive. They went above and beyond to help me feel better, offering tea, advice, and checking in on me constantly. It was unexpected and so appreciated!
Great location, comfy beds, awesome breakfast, and super helpful staff. Anna at reception was a star! I loved the spacious room and balcony. Would definitely return!